Our Reflections

5 Tips for Designing Effective Online Training for Retailers

It’s hard to stand out in the retail world. You need to have a strong brand and outstanding customer service to build an experience that brings people back for more. ...
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How to Make Employee Training More Effective

When you invest in employee training, you want to make sure it works. The information conveyed needs to stick, and whatever platform or module you use, it has to be ...
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Elevating Your Microlearning with Animation

How engaging are your training, onboarding and customer service videos?
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eLearning Trends for 2016 Include Analytics, Collaboration

What are you hoping to accomplish with corporate training this year? This year looks to offer a lot of potential for any organization that wants to improve the way its ...
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6 Ways to Prevent Harassment in Your Workplace

You want your employees to be able to work in a comfortable, non-threatening environment. But whether through deliberate malice or ignorance, employees who harass others ...
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What Does CIP Version 5 Compliance Look Like?

Imagine your customers flicking the switch on in their homes, expecting the lights to turn on. When they don’t, they check the circuit breaker, but even that doesn’t ...
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No Place for Harassment

Anti-Harassment: Preventing discrimination is vital for today’s diverse workplaces. Harassment and discrimination in the workplace is a complex issue for organizations ...
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How Learning Clarifies and Amplifies a Company's Culture.

Many executives often believe that an organization’s trademark and logotype not only represents their brand, but is the brand.   However, while a brand may be powerfully ...
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​Why Learning is at the Heart of a Lively (and Successful) Retail ...

Is your retail service experience delivering on your brand promise? Great retail brands are rare. For every remarkable experience, there are dozens of forgettable or ...
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