Our Reflections

Using Learner Personas for Empathy Driven Training

Think about what your learners are doing right now. Are they on the floor helping a customer? Are they hopping from meeting to meeting? What needs do they have during ...

Training to Click: When Does Interaction Get in the Way?

The end goal of any eLearning course is to have the learner finish knowing new information. While interactive training can increase learner retention and generally aids ...

5 Tips for Designing Effective Online Training for Retailers

It’s hard to stand out in the retail world. You need to have a strong brand and outstanding customer service to build an experience that brings people back for more. ...