--- title: "Troubleshooting Spotlight: How Chrome 80 Affects AICC and SCORM" description: The release of Chrome 80 has potential impacts for SCORM and AICC tracking. Understand what's changing and how you can prevent data loss in this article. image: https://www.reflectionsoftware.com/hubfs/Blog%20Images/Feature%20Images/RS_ServiceAndSupport_Feature.png --- # Troubleshooting Spotlight: How Chrome 80 affects AICC and SCORM Posted by Adam Trosper - January 03, 2020 - [**](https://www.facebook.com/sharer/sharer.php?u=https://www.reflectionsoftware.com/blog/troubleshooting-spotlight-how-chrome-80-affects-aicc-and-scorm) - [**](https://www.linkedin.com/shareArticle?mini=true&url=https://www.reflectionsoftware.com/blog/troubleshooting-spotlight-how-chrome-80-affects-aicc-and-scorm&title=&summary=&source=) - [**](https://twitter.com/home?status=) - [**](https://plus.google.com/share?url=https://www.reflectionsoftware.com/blog/troubleshooting-spotlight-how-chrome-80-affects-aicc-and-scorm) - [**](mailto:?&subject=https://www.reflectionsoftware.com/blog/troubleshooting-spotlight-how-chrome-80-affects-aicc-and-scorm&body=https://www.reflectionsoftware.com/blog/troubleshooting-spotlight-how-chrome-80-affects-aicc-and-scorm) ** ![header-picture](https://www.reflectionsoftware.com/hubfs/Blog%20Images/Feature%20Images/RS_ServiceAndSupport_Feature.png "header-picture") The digital world we live in is fast-paced and ever-changing. Sometimes, old standards get left by the wayside while tech companies forge a new, better path forward. **With Chrome 80, Google will once again change the way we look at developing AICC and SCORM packages**. **Google Chrome version 80** — which is set for stable release on **February 4th, 2020** — will include a few changes that will affect the eLearning industry specifically: - [Chrome will no longer allow synchronous XHR in page dismissal](https://www.chromestatus.com/feature/4664843055398912) - [Chrome will no longer allow popups during page unload](https://www.chromestatus.com/feature/5989473649164288)   ### How does this affect us? These changes to Chrome may prevent the most recent tracking data from being sent to the LMS **when an end-user closes a module by clicking the browser close button**. In reality, end-users have always been encouraged to close the module by using an **Exit button *within* the module** instead of the browser close button to prevent any data loss. This data loss has always been a possibility, but now it will be much more probable.   ### So, what can we do about it? We should still encourage users to **exit the module using normal means** like the Exit button within the module. In addition, we should consider making any Exit buttons **more obvious** and/or including a conclusion page at the end of the module that has **special Exit instructions along with a distinct Exit button**. Also, some **popular authoring tools have released new versions **recently that should resolve the issue. For example, [Storyline 360 v3.35 (released on 12/17/19)](https://articulate.com/support/article/Articulate-Storyline-360-Version-History#build_3.35.20995.0) added support for Chrome 80. However, in order to apply this fix, you would need to republish your module using the latest version of that software. *For more information on exactly how your authoring software is addressing the change, I recommend reaching out to their support team directly. *   While this change may seem like a hassle to those of us in the eLearning industry, I view it as a welcome change for the internet as a whole. It should help prevent scammers from placing traps to keep you on their website or take you to sites you didn't want to go to. **Ultimately, it means a more secure internet for all of us... and that is a good thing in my book!**   *Note: If you’re a Cognition customer, we’re handling any system issues with Google Chrome. However, still be sure to test your content.* Topics: [eLearning](https://www.reflectionsoftware.com/blog/topic/elearning), [Service & Support](https://www.reflectionsoftware.com/blog/topic/service-support) --- ### Recent Posts #### [By Alicia Seguin - April 07, 2026 How to Set Up a Learning & Development Review Process in Four Steps](https://www.reflectionsoftware.com/blog/how-to-set-up-a-learning-development-review-process-in-four-steps) [![read more](https://www.reflectionsoftware.com/hubfs/IMG-TurboSodium/Sodium%20v2/blog/arrow-recent-blog-post.png "read more")](https://www.reflectionsoftware.com/blog/how-to-set-up-a-learning-development-review-process-in-four-steps) #### [By Liesl Christle - March 09, 2026 What L&D Can Learn From the Unique Challenges of Seasonal Hiring](https://www.reflectionsoftware.com/blog/what-ld-can-learn-from-the-unique-challenges-of-seasonal-hiring) [![read more](https://www.reflectionsoftware.com/hubfs/IMG-TurboSodium/Sodium%20v2/blog/arrow-recent-blog-post.png "read more")](https://www.reflectionsoftware.com/blog/what-ld-can-learn-from-the-unique-challenges-of-seasonal-hiring) #### [By Liesl Christle - November 10, 2025 How Communities of Practice Can Build (And Sustain) a Learning Culture](https://www.reflectionsoftware.com/blog/how-communities-of-practice-can-build-and-sustain-a-learning-culture) [![read more](https://www.reflectionsoftware.com/hubfs/IMG-TurboSodium/Sodium%20v2/blog/arrow-recent-blog-post.png "read more")](https://www.reflectionsoftware.com/blog/how-communities-of-practice-can-build-and-sustain-a-learning-culture) --- ### Our Reflections Stay up to date with the latest learning and development industry trends! ### Subscribe to Our Newsletter ### Recent Posts ### Posts by Topic - [eLearning (43)](https://www.reflectionsoftware.com/blog/topic/elearning) - [training and development (32)](https://www.reflectionsoftware.com/blog/topic/training-and-development) - [employee development (24)](https://www.reflectionsoftware.com/blog/topic/employee-development) - [Instructional Design (22)](https://www.reflectionsoftware.com/blog/topic/instructional-design) - [Learning Management System (LMS) (18)](https://www.reflectionsoftware.com/blog/topic/learning-management-system-lms) - [eLearning developer (14)](https://www.reflectionsoftware.com/blog/topic/elearning-developer) - [employee training (14)](https://www.reflectionsoftware.com/blog/topic/employee-training) - [Company Culture (13)](https://www.reflectionsoftware.com/blog/topic/company-culture) - [gamification (13)](https://www.reflectionsoftware.com/blog/topic/gamification) - [online training tips (13)](https://www.reflectionsoftware.com/blog/topic/online-training-tips) - [human resources (12)](https://www.reflectionsoftware.com/blog/topic/human-resources) - [training module (12)](https://www.reflectionsoftware.com/blog/topic/training-module) - [design online training (11)](https://www.reflectionsoftware.com/blog/topic/design-online-training) - [Service & Support (8)](https://www.reflectionsoftware.com/blog/topic/service-support) - [Media Services (7)](https://www.reflectionsoftware.com/blog/topic/media-services) - [Video Tips & Tricks (7)](https://www.reflectionsoftware.com/blog/topic/video-tips-tricks) - [leadership and development (7)](https://www.reflectionsoftware.com/blog/topic/leadership-and-development) - [RS News (6)](https://www.reflectionsoftware.com/blog/topic/rs-news) - [Storyline 360 (6)](https://www.reflectionsoftware.com/blog/topic/storyline-360) - [Client Partner (5)](https://www.reflectionsoftware.com/blog/topic/client-partner) - [Compliance Training (5)](https://www.reflectionsoftware.com/blog/topic/compliance-training) - [coaching (5)](https://www.reflectionsoftware.com/blog/topic/coaching) - [animation learning (4)](https://www.reflectionsoftware.com/blog/topic/animation-learning) - [corporate training trends (4)](https://www.reflectionsoftware.com/blog/topic/corporate-training-trends) - [microlearning (4)](https://www.reflectionsoftware.com/blog/topic/microlearning) - [talent management (4)](https://www.reflectionsoftware.com/blog/topic/talent-management) - [Client Spotlight (3)](https://www.reflectionsoftware.com/blog/topic/client-spotlight) - [Preventing Harassment (3)](https://www.reflectionsoftware.com/blog/topic/preventing-harassment) - [millennial training (3)](https://www.reflectionsoftware.com/blog/topic/millennial-training) - [on-the-job training (3)](https://www.reflectionsoftware.com/blog/topic/on-the-job-training) - [security (3)](https://www.reflectionsoftware.com/blog/topic/security) - [Instructor Led Training (2)](https://www.reflectionsoftware.com/blog/topic/instructor-led-training) - [Tradeshow (2)](https://www.reflectionsoftware.com/blog/topic/tradeshow) - [performance management (2)](https://www.reflectionsoftware.com/blog/topic/performance-management) - [Cognition Updates (1)](https://www.reflectionsoftware.com/blog/topic/cognition-updates) - [marketing (1)](https://www.reflectionsoftware.com/blog/topic/marketing) - [progressive development (1)](https://www.reflectionsoftware.com/blog/topic/progressive-development) - [project management (1)](https://www.reflectionsoftware.com/blog/topic/project-management) - [retail online training (1)](https://www.reflectionsoftware.com/blog/topic/retail-online-training) - [succession planning (1)](https://www.reflectionsoftware.com/blog/topic/succession-planning) [see all](https://www.reflectionsoftware.com/blog/troubleshooting-spotlight-how-chrome-80-affects-aicc-and-scorm#) ### Blog Archive - [August 2019 (5)](https://www.reflectionsoftware.com/blog/archive/2019/08) - [October 2019 (5)](https://www.reflectionsoftware.com/blog/archive/2019/10) - [September 2020 (5)](https://www.reflectionsoftware.com/blog/archive/2020/09) - [September 2019 (4)](https://www.reflectionsoftware.com/blog/archive/2019/09) - [November 2019 (4)](https://www.reflectionsoftware.com/blog/archive/2019/11) [![Shifting Company Culture ](https://no-cache.hubspot.com/cta/default/462737/17e73cc0-8532-4460-8ff3-76dc347f68ee.png)](https://cta-redirect.hubspot.com/cta/redirect/462737/17e73cc0-8532-4460-8ff3-76dc347f68ee) - [**](https://www.facebook.com/pages/Reflection-Software/501192376627194) - [**](https://twitter.com/reflectionsoftw) - [**](https://linkedin.com/company/reflection-software) Stay in the know. Subscribe to our Blog! ### Let's Get in Touch! We’ve got the learning solutions. You’ve got the vision. Let’s talk about it! ### Call Us [630.270.1200](tel:6302701200) ### Email Us [info@reflectionsoftware.com](mailto:info@reflectionsoftware.com) ### Fresh from our Blog ### Get Updates from Us! [Reflection Software](https://www.reflectionsoftware.com) ©2026 [Privacy Policy](https://www.reflectionsoftware.com/privacy-policy)         [Security Policy & Information](https://www.reflectionsoftware.com/security-policy-information) **