Performance Management
Features

Goal Setting

Rarely do we stumble into success. Great organizations set attainable business objectives then effectively communicate them to the masses. In order for this to work, goal setting needs to be a part of your DNA.

Goal setting is a powerful process, encouraging individuals to explore their strengths and nurture their development. The benefits of this perpetual cycle reverberate throughout the entire organization.

You need a system that not only manages and measures this process year-over-year but automates it. Cognition even goes the extra mile, by reflecting your brand, language, philosophy and values.

Goal Setting

PERFORMANCE GOALS

When you have long-term metrics in place, it becomes a simple process of making smart, day-to-day decisions toward those goals. Set your associates up for success with specific targets to meet and exceed. Then, watch them go... and grow.

INDIVIDUAL DEVELOPMENT PLANS

Every person has unique opportunities to grow. Challenge your associates to stretch themselves and reach that next level. Increase associate engagement and cultivate company loyalty.

AUTO-ASSIGNED GOALS

Say you've got 50 general managers in different markets. All of them have the same basic goals, however, their specific metrics vary. Simply upload an Excel file of all the possible variations. Bam! From shrink to sales, each associate gets their own auto-assigned, tailored goals.

GOAL LIBRARY

Inspire and teach your associates effective goal setting practices with Cognition's Goal Library, a collection of growth ideas important to the organization. Let each individual choose the objectives that will propel them to new heights.

GOAL TYPES

From personal to professional, not every goal has the same requirements. Cognition allows administrators the flexibility to set up goal types that fit any situation with settings like supervisor approval, goal measurements and due date parameters.

BRAND & VALUE ALIGNMENT

Brand is more than your stamp. It is an experience delivered through your associates. Communicate those expectations using core value goals. By providing feedback based on their alignment with company values, your team will evolve into shining examples of your brand.

Coaching Culture

Create an environment where managers are leaders, associates are heard, and celebrations inspire loyalty.

Supervisors coach and provide feedback on goals throughout the entire year. Cognition transforms them from managers into mentors.

Associates can open up a dialogue to get support whenever or however they need it. Supervisors can check in on progress and offer advice, documenting along the way with social commenting and periodic check-in features.

Work towards common goals and celebrate milestones, building individuals into a team that moves your company forward.

Coaching

SOCIAL COMMENTING

Give your associates a tool that feels familiar. Through Facebook-like social commenting features, supervisors and associates share a dialogue throughout the year. This self-documenting feature of Cognition makes performance reviews a snap.

CASCADING GOALS

A consistent vision is what transforms individuals into a team. Our Cascading Goals feature makes it easy for leaders to delegate responsibilities and track progress. Team members feel part of something bigger as they contribute to the collective goal.

DEVELOP LEADERSHIP

True incorporation of leadership potential happens through iterative experiences, coaching, and feedback. When your supervisors can reflect on the feedback they've given to associates, and in turn, get support from leadership; you create an on-going process where everyone is learning and growing.

CELEBRATE GOOD TIMES

Come on! Let's celebrate... anniversaries, milestones, achievements, anything that builds company morale. There is nothing better than setting a huge goal and watching it come to fruition. The benefits to the organization far exceed the outcome of the goal. The teamwork, learning, development, and the relationships built are the icing on the cake.

Performance Reviews

If you're always charging up the mountain, you never get to enjoy the view. Performance reviews are a chance to stop, catch your breath, reflect on where you've been and where you want to go. Since you've been taking snapshots along the way, the full picture is easy to put together when you reach your checkpoint.

As your teams leverage what they learned, they also prepare for next year's goals. With Cognition, performance reviews become the end of one cycle but also the beginning of the next.

Performance Review

ASSOCIATE SELF-EVALUATIONS

Growth is a continuous process. It all starts by taking a look in the mirror. Cognition guides associates through a self-evaluation that allows them to compare goal metrics with actual results. Reflecting upon achievements and lessons learned completes the cycle and sets the stage for effective goal setting in the future.

MANAGER REVIEWS

Managers learn best through teaching and mentoring others. Cognition facilitates growth in managers by giving them a platform to sharpen their leadership skills. From providing feedback, assessing strengths and opportunities and facilitating accountability— all in a way that is encouraging and empowering.

HR APPROVAL

Everyone deserves a performance review that is not only fair but encourages growth and learning. This is a tall order when you're overseeing thousands of associates. Cognition provides HR managers with status reports, bulk processing, and communication capabilities to easily monitor the process and expose areas needing attention.

DUAL SIGN-OFF

No software is going to replace the power of conversation and collaboration. Cognition is the catalyst for this dialogue, documenting the review process and its outcomes. Hold your managers accountable to completing performance meetings, with dual acknowledgement from both the associate and the supervisor.

Other Features to Check Off Your Performance Punch List

PERFORMANCE/GOAL REPORTS

Goal setting and performance reviews don't have to be a drawn out process. Actionable reports helps you identify typical spots where people get stuck in the process and keeps them moving forward. It's also easy to delegate groups of users to HR managers so they're seeing exactly what they need to see.

SYSTEMS INTEGRATION

You have to cast a wide net across multiple systems to pull meaningful performance reviews together. Let Cognition automate the process for you by integrating compensation, sales, and metrics collected by other systems into one inclusive performance review document.

ON-TRACK NOTIFICATIONS

Everyone has the best intentions of giving performance reviews their full attention. But the truth is they still have their day job to worry about. To help keep them on track, associates and supervisors receive notifications at critical points in the process with direct links to complete the next action.

HR GROUPS

Pulling off performance reviews for an entire enterprise can feel like juggling in a hurricane. It's easy to lose sight of all the information that's up in the air, while also managing the chaos of day-today operations. Cognition makes it easy to assign and delegate groups of associates to HR managers. Using data about your organization, it maintains these groups for you automatically.

And Bonus...You Get Us!

We know you've got multiple stakeholders that are going to want to know how the system is going to work for their department. Let us help you with the internal sale and provide you the tools and demos that you need to bring everybody on board.

Let's Get in Touch!

We’ve got the learning solutions. You’ve got the vision. Let’s talk about it!

Call Us

630.270.1200

Email Us

info@reflectionsoftware.com

Location

900 S. Frontenac St.
Aurora, IL 60504

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